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If you wish to return a product for any reason then please let us know us at contact@localthreads.com.au within 7 days of receiving the item/s. In the email, inform us of your order number and the reason you are requesting an exchange. For the exchange to be accepted the following requirements must be met; tags are intact, the product is in its original condition, proof of purchase is available, it's unwashed and free of any stains/odours. We will cover your shipping fees for the exchanges! After the exchange has been accepted will receive a full refund and will be able to purchase your desired item/size on the Local Threads website.