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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
ROAST: Espresso Roast
PROCESS: Swiss water decaffeination Process
VARIETAL: Caturra & Typica
CUP: Dark chocolate, Cocoa
The Swiss Water decaffeination Process (SWP) uses water to gently remove 99.9% of the caffeine from green beans while maintaining the bean's distinctive origin and flavour characteristics. The SWP was originally discovered in the 1930s in Switzerland and is now patented and utilised by the Swiss Water Decaffeination Coffee Inc. in British Columbia, Canada (SWDC). The process ensures that 99.9% of the caffeine is eliminated, while leaving the best of the bean behind. They call it 'amazing coffee without caffeine'.
The SWP utilises water saturated with soluble coffee solids, referred to as Green Coffee Extract (GCE), to remove the caffeine from green beans without eliminating any of the soluble coffee components that make up origin characteristics and aromas. When the green beans are placed into the GCE, the soluble coffee components of the green beans are maintained at equilibrium with the coffee solids in the GCE resulting in a net extractive process whereby only the caffeine is removed. This leaves the coffee's unique flavour profile intact. The GCE is then moved through a carbon filtration system to remove the captured caffeine molecules, maintaining the concentration level of soluble coffee components, the green beans are then submerged once more. This process continues until the green beans are 99.9% caffeine free.
SWP honours the roaster by delivering beans closer in colour to unroasted green coffee and honours the decaf drinker in the cup by preserving the chlorogenic and amino acids in the bean, which result in better body and flavour.
Returns Policy
Local Threads is committed to your 100% satisfaction and aims to always provide you with the latest fashion that are of the highest quality! If your purchase is not delivered as described or if it does not quite fit, simply return the item/s within 7 days of receiving your order for a hassle-free refund. Exclusions include all jewellery, swimwear, underwear and non-returnable items unless deemed faulty. To best support our local brands, returns for change of mind decisions and sale items are not permitted.For more information with specific instructions, please visit: www.localthreads.com.au/pages/return-policy
Local Threads is a proudly Australian company and only offer local shipping.
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