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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Returns Policy
Local Threads is committed to your 100% satisfaction and aims to always provide you with the latest fashion that are of the highest quality! If your purchase is not delivered as described or if it does not quite fit, simply return the item/s within 7 days of receiving your order for a hassle-free refund. Exclusions include all jewellery, swimwear, underwear and non-returnable items unless deemed faulty. To best support our local brands, returns for change of mind decisions and sale items are not permitted.For more information with specific instructions, please visit: www.localthreads.com.au/pages/return-policy
Local Threads is a proudly Australian company and only offer local shipping.
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