Welcome to our store
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you're looking for an almost-perfect-next-best Friendie, grab yourself a pair of Friendie Secondary headphones, our certified seconds.
Secondary Friendies are grouped into 3 different grades, Grade A, Grade B, or Grade C, based on a rating scale of Logo, case, retail box and visually.
Grade A: Brand new with minor faults
- minor scratch or visual flaw, slightly damaged box, minor imperfections to the case
Grade B: Ex-retail stock
- small scratch or visual flaw, damaged box or white generic box, imperfections on the case, logo imperfections.
Grade C: Refurbished stock
- scratch or visual flaw, may have no retail box, imperfections on the case, logo imperfections, minor functioning flaw that does not impact sound (e.g. loose headband adjustments, flimsy buttons).
Products are 100% functioning, had met our global standards but did not meet our stricter local standard policies.
The product will be tagged with a small sticker on the box with grade given and the reason why.
Friendie AIR Zen 2.0 In Ear Wireless Earbud Headphones are designed to put the fashion back into technology, featuring crisp, clear music with friendie’s classic athleisure styling. AIR Zen 2.0 are designed to be one of the lightest and smallest on the market with a flat, slimline, curved, pocket-friendly charge case.
The AIR Zen 2.0 earbud headphones are calibrated for today’s chart music, producing technologically advanced wireless sound. Asymmetrically balanced, they stay right where you want them during yoga or during your commute. You will feel at zen with your mind, body and soul.
Lighter. Slimmer. Sleeker.
The AIR ZEN 2.0 is lighter, slimmer and more confident than its predecessor. These headphones are designed to slip into your work pants, gym shorts or yoga pants, and be virtually invisible thanks to the new slimline pocket-friendly case. Be free and listen to music without any limitations.
Active. Life. Style.
Fitness, work, or fashion. These headphones are designed to stay in your ears thanks to the unique SecureStay inverted design that holds onto the Antihelix of your ear rather than hanging down over the earlobe. Choose your best fit and select the micro silicon ear tip that best suits you, to ensure ultimate comfort and optimum fit.
Dual Multi-Controllers
Friendie AIR Zen 2.0 has dual controllers. Are you right-handed, left-handed, ambidextrous? We’ve included touch sensitive multi-controllers on both ears, so if you are doing a one-handed push-up or are all twisted up in a zen yoga pose, you can always change tracks.
Sound Designed for Today.
AIR Zen 2.0 is designed for today’s chart music, with the best bass and clearest treble for today’s modern music. If you love listening to Beethoven, Bach and Chopan, we would recommend you ask your dad what headphones he likes.
Charge On The Go
Friendie AIR Zen 2.0 is dressed in a protective case, doubling as a charging case. They will automatically turn off, power off and recharge every time they are put back in the case. When you’re ready to use them again, simply take them out of the case. They will automatically power on, charged and ready to use.
Forgot your charge cord? All Friendie products use a standardized micro USB power cord, designed for compatibility and ease no matter when you are in the world. Additional micro USB chargers are available internationally through all major retailers.
Charge On The Desk.
Friendie AIR Zen 2.0 now has certified Qi Charger in the base of the charge case. You now have the additional option to charge your AIR Zens by putting them on a Certified Qi charge pad (charge pad not included).
Environmentally Friendly
AIR Zen 2.0 are RoHS compliant. Europe is at the forefront of global warming targets and in doing so, they have created an electrical equipment standard, 2002/95/EC aka RoHS, which ensures no part or substance in creating these electronics is harmful or hazardous. Although not required by law in Australia, the environment is important to us at Friendie. We are committed to reducing harm to the environment. Our AIR Zen 2.0 have been issued a certificate of compliance for RoHS.
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Charge Case:
Battery Size: 300mAh
Earphone
Size: 55mAh each
Charge time: 2 hour (via charge case)
Music playback: 24 hours usage
Talk time: 2.5 hours
Connection: Left,right or as a pair
Power on/off: Automatic when removed from Charge case
Audio:
Sensitivity: 95dB +-3dB
Wireless Connections:
Standard: BT 5.0
Multi-function controller:
Media playback: Play/pause/next track /volume up /volume down
Weight:
Charger: 37 grams
Package Contents:
Product: friendie AIR Zen 2.0 TWS In Ear Headphones
Silicone ear tips in size S/M/L
User manual: English
Friendie AIR Zen 2.0 In Ear Wireless Earbud Headphones are designed to put the fashion back into technology, featuring crisp, clear music with friendie’s classic athleisure styling. AIR Zen 2.0 are designed to be one of the lightest and smallest on the market with a flat, slimline, curved, pocket-friendly charge case.
[/summary]Returns Policy
Local Threads is committed to your 100% satisfaction and aims to always provide you with the latest fashion that are of the highest quality! If your purchase is not delivered as described or if it does not quite fit, simply return the item/s within 7 days of receiving your order for a hassle-free refund. Exclusions include all jewellery, swimwear, underwear and non-returnable items unless deemed faulty. To best support our local brands, returns for change of mind decisions and sale items are not permitted.For more information with specific instructions, please visit: www.localthreads.com.au/pages/return-policy
Local Threads is a proudly Australian company and only offer local shipping.
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