Welcome to our store
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Gift of Choice
e-Gift to avoid re-gift.
How does it work?
1. Choose the value of the e-Gift card from as little as $20.
2. Tell us the gift recipient's email address.
4. Tell us when to send the gift.
How the recipient can shop
On the “Check Out” page, use the code in the “Gift card or discount code” field.
Where do I find the code?
The recipient will receive an email with a link to the Gift Card code (be sure to check the junk folder of the email in case the email can’t be found).
Does the Gift Card have an expiry date?
Yes, the gift card is valid for one year from the date of the Gift Card email.
Returns Policy
Local Threads is committed to your 100% satisfaction and aims to always provide you with the latest fashion that are of the highest quality! If your purchase is not delivered as described or if it does not quite fit, simply return the item/s within 7 days of receiving your order for a hassle-free refund. Exclusions include all jewellery, swimwear, underwear and non-returnable items unless deemed faulty. To best support our local brands, returns for change of mind decisions and sale items are not permitted.For more information with specific instructions, please visit: www.localthreads.com.au/pages/return-policy
Local Threads is a proudly Australian company and only offer local shipping.
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